10 high impact changes for mental health services
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We have produced a specific guide on the 10 high impact changes for mental health services, which can be used to guide your service improvement activity.
The high impact changes are the 10 areas of service improvement in mental health that have the greatest positive impact on service user and carer experience, service delivery, outcomes, staff and organisations.
The 10 high impact changes for mental health services are:
- Treat home based care and support as the norm for the delivery of mental health services.
- Improve flow of service users and carers across health and social care by improving access to screening and assessment.
- Manage variation in service user discharge processes.
- Manage variation in access to all mental health services.
- Avoid unnecessary contact for service users and provide necessary contact in the right setting.
- Increase the reliability of interventions by designing care around what is known to work and that service users and carers inform and influence.
- Apply a systematic approach to enable the recovery of people with long term conditions.
- Improve service user flow by removing queues.
- Optimise service user and carer flow through the service using an integrated care pathway approach.
- Redesign and extend roles in line with efficient service user and carer pathways to attract and retain an effective workforce.
Click on the links to access the:
- 10 high impact changes for mental health services publication (executive summary)
- 10 high impact changes for mental health services publication (full version)