Care Services Improvement Partnership

Programme management - Tops tips from MHIP learning and useful links

Home » Resources » Resources » Directory of service improvement » Mental Health Improvement Partnership (MHIP) Programme » Theme 5 - Programme Management » Programme management - Tops tips from MHIP learning and useful links

Top tips

Learning on programme management was generated throughout the programme. Here are some top tips that were generated at certain phases and in reports:

Phase 1 learning (preparation and launch)

There may be a potential conflict for NIMHE between “performance” management and “performance” development
The process of transformation is a continual process and there is not an end point
Look to managing the programme in phases with suggested timings to reduce time pressures
Finding a balance between national and local ownership

Phase 2 learning (diagnosis and solution design)

Needs to be responsive and dynamic
Move away from organisations to what is wanted by communities
Facilitative process – critical friend
Ownership is crucial
Balance vision and emergence
Need to have a process of education and development with built in reflection

Highlight reports

It is essential to dovetail the MHIP Programme to meet the current needs of commissioners to make a reality of the concept of ‘value-added’ rather than additional work.
Procedures for resolving conflict required.
Use Steering Group as performance monitoring mechanism
Programme Director to support and facilitate new working groups and ensure outcomes are achieved.
The establishment of the work streams has indicated a number of sub-set agendas. E.g. When considering the work programme for service redesign of community services it will be important that a good interface is established with work currently being undertaken on acute sector inpatient redesign and their service model. This will be to ensure that the work reflects a whole systems approach.

Useful links

In this section

Resources